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Health Literate Organisation Programme

Our Health Literate Organisation programme can help you make the leap from “awareness to action”. It is effectively a place where health literacy meets best-practice in organisational change and behavioural science.


In addition to health literacy being a foundation stone for priorities in the health and care system. It can…




It aims to address the enablers and barriers organisations face and to provide support during their process towards becoming Health Literate. It typically includes:


  • Health Literacy Awareness Training

  • Health Literate Organisation Workshop

  • Access to a shared databased of best-practice examples and ‘how-to’ guides

  • Receive Support and guidance from an experienced health literacy expert

  • Community of Practice Workshops


In the Health Literate Organisation workshop we guide you through a best-practice and evidence-led process.


Supported by a detailed checklist and numerous ‘how-to’ guides, videos and best-practice examples, you will go through the following steps:


  • Ensuring leadership and policies are in place to support your HLO journey

  • Explore how co-production and service user engagement are key

  • Consider the best ways to raise awareness of health literacy amongst your colleagues

  • Learn health literacy best-practice for written communication

  • Learn health literacy best-practice for verbal communication

  • How to consider the importance of physical layout of your service, or your online presence

  • Think through how you want to measure and evaluate your HLO impact




We don’t leave you on your own after the workshop. We are available for advice and guidance.


If appropriate we can help you set up a Community of Practice to share experience, learn from each other and share case studies and example documentation.



Recent Testimonial


86% of respondents agreed that the workshop increased knowledge about the benefits of being health literate for an organisation;

The Health Literate Organisation Programme was commissioned by Health Education England and underwent an independent review carried out by a 3rd party research company.


Please contact us for a full copy of this review.

Would You Like To Discuss The Programme In More Detail?

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